Privacy Policy

At The Glorious Letterings, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or interact with us through email, social media, or purchases.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Your name, email address, shipping address, phone number, and payment details when you place an order or contact us.

  • Non-Personal Information: Browser type, IP address, device information, pages visited, and time spent on the site (collected via cookies or analytics tools).

  • User-Provided Content: Messages, customization requests, or feedback you voluntarily send us.

2. How We Use Your Information

We use the information we collect to:

  • Fulfill and deliver your orders

  • Respond to your inquiries or customer service requests

  • Send order updates or promotional emails (if subscribed)

  • Improve our website, products, and services

  • Prevent fraud and ensure site security

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information with trusted third parties only when necessary, including:

  • Service providers (e.g., shipping couriers, payment gateways)

  • Legal authorities, if required by law or to protect our rights

  • Email marketing platforms (if you opt in to our newsletter)

All third parties are required to handle your data securely and only for the purposes stated.

4. Cookies and Analytics

We use cookies to improve your browsing experience and understand how users interact with our site. These may collect anonymous data like time spent on pages, referral sources, or general location. You may disable cookies in your browser settings, though some features of the website may not function properly.

5. Data Security

We take reasonable steps to protect your personal data using industry-standard security measures. However, no method of online transmission is 100% secure, so we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to other sites (e.g., Instagram, partner features). We are not responsible for the privacy practices or content of those websites. Please review their privacy policies if you choose to interact with them.

7. Policy Updates

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised "Effective Date." Continued use of our website implies acceptance of the updated terms.

If you have any questions about this Privacy Policy or how your data is handled, please reach out:

Email: thegloriousletterings@gmail.com
Location: Singapore